Core Capabilities

What Intellnova Cloud VoiceAi does for you

Natural Call Handling

AI answers routine questions, completes transactions, and hands off complex issues to humans with full context and recommended actions for agents.

Smart Ticket Triage

Automatically categorize and prioritize incoming issues, create enriched tickets with transcripts, tags, and recommended SLAs for faster agent resolution.

Real-time Analytics

Live dashboards show call volumes, intent trends, and escalation rates so teams can measure impact and continuously tune automation.

How It Works

Three simple steps

Connect

Integrate with your website, phone system and CRM using secure connectors; set routing rules and compliance guardrails in minutes.

Automate

Train intents from your transcripts, deploy AI callers that follow playbooks, and let the system resolve common issues autonomously.

Optimize

Use closed-loop analytics to refine scripts, reduce transfers, and improve automation accuracy based on real call outcomes. Also available in different languages!

Business Benefits

Real outcomes teams measure

Reduce average handle time, increase first-call resolution, and redeploy agents to higher-value work. Typical customers cut voice support costs by 30% while improving customer satisfaction.

Lower operational costs
Faster resolutions
Consistent quality
Available in different languages

Landscape 3:2 dashboard screenshot showing call transcripts, KPI cards, and an open ticket pane with highlighted actions; dark-minimal UI with warm accent highlights to surface priority tasks and trends.

See it Live

Try a 10-minute walkthrough Demo

Start the demo and watch how Intellnova handles real calls, integrates with your stack and reduces manual work, no engineering required for a basic setup.